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Free shipping over €100
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14-day hassle-free returns
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Secure checkout
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3-in-1 Brewing Methods
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Integrated Smart Scale
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Precision Flow Control
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App-Guided Brewing
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Why choose the Goat Story GINA Smart Coffee Instrument – Silver
Versatility
Smart Integration
Elegant Design
Why choose the Goat Story GINA Smart Coffee Instrument – Silver
Versatility
With three brewing methods in one device, GINA caters to various taste preferences and coffee styles
Versatility
With three brewing methods in one device, GINA caters to various taste preferences and coffee styles
Why choose the Goat Story GINA Smart Coffee Instrument – Silver
Smart Integration
The app connectivity and integrated scale ensure precision and consistency in every brew
Smart Integration
The app connectivity and integrated scale ensure precision and consistency in every brew
Why choose the Goat Story GINA Smart Coffee Instrument – Silver
Elegant Design
GINA's sleek and modern aesthetic complements any kitchen or café setting
Elegant Design
GINA's sleek and modern aesthetic complements any kitchen or café setting
Our customers tell it better than we do!
based on 1 067 reviews
Key Features
Three Brewing Methods
GINA offers pour-over, immersion, and cold drip techniques, providing flexibility to craft your preferred coffee style
Integrated Bluetooth Scale
The built-in scale connects to the GINA app via Bluetooth, guiding you through the brewing process with precision for consistent results
Precision Valve Control
An adjustable valve allows you to control the drip rate, enabling fine-tuning of extraction for optimal flavor
Premium Materials
Constructed with a stainless steel frame, porcelain dripper, and borosilicate glass carafe, GINA ensures durability and aesthetic appeal
App Connectivity
The GINA app provides step-by-step guidance, brewing recipes, and customization options, enhancing your coffee-making experience
Award-Winning Design Excellence
Winner of multiple international design awards including the Red Dot Design Award, combining innovative functionality with sophisticated aesthetics that elevate any coffee brewing setup
Three Brewing Methods
GINA offers pour-over, immersion, and cold drip techniques, providing flexibility to craft your preferred coffee style
Integrated Bluetooth Scale
The built-in scale connects to the GINA app via Bluetooth, guiding you through the brewing process with precision for consistent results
Precision Valve Control
An adjustable valve allows you to control the drip rate, enabling fine-tuning of extraction for optimal flavor
Premium Materials
Constructed with a stainless steel frame, porcelain dripper, and borosilicate glass carafe, GINA ensures durability and aesthetic appeal
App Connectivity
The GINA app provides step-by-step guidance, brewing recipes, and customization options, enhancing your coffee-making experience
Award-Winning Design Excellence
Winner of multiple international design awards including the Red Dot Design Award, combining innovative functionality with sophisticated aesthetics that elevate any coffee brewing setup
14-Day Money Back Guarantee
Not completely satisfied? Return your order within 14 days for a full refund. We stand behind the quality of every product we sell.
Pro Tips:
Adjust your coffee grind size according to the chosen brewing method to achieve optimal extraction
Use water heated to the appropriate temperature for each brewing method to enhance flavor extraction
Clean all components after each use to maintain the purity of flavors and prolong the lifespan of the instrument
Adjust your coffee grind size according to the chosen brewing method to achieve optimal extraction
Use water heated to the appropriate temperature for each brewing method to enhance flavor extraction
Clean all components after each use to maintain the purity of flavors and prolong the lifespan of the instrument
FAQ
Product information
General information
Shipping & Delivery
What brewing methods does GINA support?
The GOAT STORY GINA Smart Coffee Instrument supports three distinct brewing methods: pour-over, immersion, and cold drip, offering versatile options for your coffee preferences.
Does GINA have a built-in scale?
Yes, the GINA Smart version features an integrated smart scale that connects via Bluetooth to the GINA 2.0 app, providing precise measurements for your brews.
Is the GINA coffee maker dishwasher safe?
No, several parts of the GINA, including the ceramic funnel, cold drip module, and glass carafe, are not dishwasher safe and require hand washing.
Why does the carafe not retain heat?
The GINA's glass carafe is not insulated, meaning coffee will cool down more quickly compared to insulated vessels. This design is ideal for cold brew but may require prompt consumption for hot beverages.
How can I contact customer service?
You can reach our customer service team at baristadelight@gmail.com. We typically respond within 24 hours on business days and offer support in multiple languages. Whether you have questions about orders, products, or need brewing advice, our team is here to help you with any concerns.
Is my personal information secure?
Absolutely! We take your privacy and security seriously. All personal information and payment details are encrypted and processed through secure connections. We never store your payment information on our servers and comply with all EU data protection regulations. Your information is only used to process your orders and provide customer support.
What warranty do you offer?
We offer a comprehensive 2-year warranty on all products, covering manufacturing defects and normal wear. This warranty is handled directly through us - no need to contact the manufacturer. We also provide ongoing customer support during the warranty period to help with any questions or concerns.
Do you offer customer support after purchase?
Absolutely! We provide ongoing customer support for all our products. Whether you need brewing advice, troubleshooting help, or maintenance tips, our team is here to help. We typically respond within 24 hours and offer support in multiple languages. Contact us at baristadelight@gmail.com anytime.
Can I exchange this for a different model?
Yes! We offer free exchanges within 14 days of delivery, as long as the item is unused and in original packaging. Simply contact our support team at baristadelight@gmail.com and we'll arrange the exchange. We want you to be completely happy with your purchase.
How fast will my order arrive?
Most EU orders arrive within 2-5 business days. Germany and Austria are typically 1-3 days, while other EU countries take 3-5 days. Switzerland takes 2-4 days. We process orders within 24 hours and send tracking information immediately when your order ships.
When do I qualify for free shipping?
Free shipping is available on orders over €100 for most EU countries. This applies to Germany, Austria, Italy, France, Netherlands, Belgium, and most other EU destinations. Switzerland has a flat €35 shipping rate regardless of order value. The free shipping threshold is automatically calculated at checkout.
Will I receive tracking information?
Yes! You'll receive detailed tracking information via email as soon as your order ships. This includes the tracking number and direct links to follow your package's journey. You can track your order in real-time from pickup to delivery. We use reliable carriers like DHL and local postal services.
Do you accept all payment methods?
We accept all major payment methods including credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through encrypted connections. You can choose your preferred payment method at checkout for a smooth and safe transaction.
Do you ship to my country?
We ship to all EU countries, Switzerland, and the UK. This includes Germany, Austria, France, Italy, Netherlands, Belgium, Spain, Poland, Czech Republic, and many more. Shipping costs and delivery times vary by destination. You can see exact shipping costs for your location at our shipping policy.
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