Acaia Orbit Mazzer 0033M – Precision Electric Coffee Grinder

While the Acaia Orbit is designed with features like an automatic purge to minimize retention, some users have reported minor retention (around 0.7g) which can affect grind-by-weight accuracy if not accounted for. For optimal precision, it's recommended to perform a quick purge or tap the chute after grinding.

Yes, the Acaia Orbit offers interchangeable burr options, including Mazzer 33M, SSP Multi-Purpose, and SSP Lab Sweet V3. However, some users have noted that aligning the burrs after switching can be a challenging process.

Absolutely. The Acaia Orbit is designed as an all-purpose grinder, capable of producing excellent and consistent grinds for a wide range of brewing methods, from fine espresso to coarser filter coffee, thanks to its stepless adjustment and versatile burr options.

The Orbit can integrate with the Acaia Lunar scale for grind-by-weight functionality, stopping automatically once the target weight is reached in the dosing cup. While convenient, some reviews indicate that the system may not fully account for internal retention, leading to slight inaccuracies in the final dispensed dose. Users often pre-weigh beans or adjust for retention to ensure precise dosing.

You can reach our customer service team at baristadelight@gmail.com. We typically respond within 24 hours on business days and offer support in multiple languages. Whether you have questions about orders, products, or need brewing advice, our team is here to help you with any concerns.

Absolutely! We take your privacy and security seriously. All personal information and payment details are encrypted and processed through secure connections. We never store your payment information on our servers and comply with all EU data protection regulations. Your information is only used to process your orders and provide customer support.

We offer a comprehensive 2-year warranty on all products, covering manufacturing defects and normal wear. This warranty is handled directly through us - no need to contact the manufacturer. We also provide ongoing customer support during the warranty period to help with any questions or concerns.

Absolutely! We provide ongoing customer support for all our products. Whether you need brewing advice, troubleshooting help, or maintenance tips, our team is here to help. We typically respond within 24 hours and offer support in multiple languages. Contact us at baristadelight@gmail.com anytime.

Yes! We offer free exchanges within 14 days of delivery, as long as the item is unused and in original packaging. Simply contact our support team at baristadelight@gmail.com and we'll arrange the exchange. We want you to be completely happy with your purchase.

Most EU orders arrive within 2-5 business days. Germany and Austria are typically 1-3 days, while other EU countries take 3-5 days. Switzerland takes 2-4 days. We process orders within 24 hours and send tracking information immediately when your order ships.

Free shipping is available on orders over €100 for most EU countries. This applies to Germany, Austria, Italy, France, Netherlands, Belgium, and most other EU destinations. Switzerland has a flat €35 shipping rate regardless of order value. The free shipping threshold is automatically calculated at checkout.

Yes! You'll receive detailed tracking information via email as soon as your order ships. This includes the tracking number and direct links to follow your package's journey. You can track your order in real-time from pickup to delivery. We use reliable carriers like DHL and local postal services.

We accept all major payment methods including credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through encrypted connections. You can choose your preferred payment method at checkout for a smooth and safe transaction.

We ship to all EU countries, Switzerland, and the UK. This includes Germany, Austria, France, Italy, Netherlands, Belgium, Spain, Poland, Czech Republic, and many more. Shipping costs and delivery times vary by destination. You can see exact shipping costs for your location at our shipping policy.