Fellow Stagg Pour-Over Dripper XF – Precision Brewing

The Fellow Stagg XF uses proprietary filters which can be more expensive than generic alternatives. However, some users have found that Kalita 185 and Blue Bottle filters can also work as alternatives.

While the Stagg XF is designed for larger batches (up to 20 ounces), it can be used for single servings. However, the taller, narrower design might require some adjustment in pouring technique to ensure consistent extraction for smaller volumes.

The double-wall glass carafe is made from hand-blown borosilicate glass, which is generally durable. However, some users have reported it to be fragile and prone to breaking with gentle hand washing. It is recommended to hand wash the carafe.

To avoid channeling and underextraction, especially with larger doses, it's crucial to stir the bloom thoroughly to prevent grounds from pushing water to the outer edge. Experimenting with a slightly coarser grind and adjusting your pouring technique (e.g., continuous slow pour) can also help achieve more consistent results.

You can reach our customer service team at baristadelight@gmail.com. We typically respond within 24 hours on business days and offer support in multiple languages. Whether you have questions about orders, products, or need brewing advice, our team is here to help you with any concerns.

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We offer a comprehensive 2-year warranty on all products, covering manufacturing defects and normal wear. This warranty is handled directly through us - no need to contact the manufacturer. We also provide ongoing customer support during the warranty period to help with any questions or concerns.

Absolutely! We provide ongoing customer support for all our products. Whether you need brewing advice, troubleshooting help, or maintenance tips, our team is here to help. We typically respond within 24 hours and offer support in multiple languages. Contact us at baristadelight@gmail.com anytime.

Yes! We offer free exchanges within 14 days of delivery, as long as the item is unused and in original packaging. Simply contact our support team at baristadelight@gmail.com and we'll arrange the exchange. We want you to be completely happy with your purchase.

Most EU orders arrive within 2-5 business days. Germany and Austria are typically 1-3 days, while other EU countries take 3-5 days. Switzerland takes 2-4 days. We process orders within 24 hours and send tracking information immediately when your order ships.

Free shipping is available on orders over €100 for most EU countries. This applies to Germany, Austria, Italy, France, Netherlands, Belgium, and most other EU destinations. Switzerland has a flat €35 shipping rate regardless of order value. The free shipping threshold is automatically calculated at checkout.

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We ship to all EU countries, Switzerland, and the UK. This includes Germany, Austria, France, Italy, Netherlands, Belgium, Spain, Poland, Czech Republic, and many more. Shipping costs and delivery times vary by destination. You can see exact shipping costs for your location at our shipping policy.